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SPEAK for Life - www.SPEAK-for-Life.comCoaching Aspiring Organizations & Individuals in Achieving Continuous & Enriching Success thru Personal Empowerment, Attitude, & Knowledge (A.C.E. S.PE.A.K.©)
June 20 The Power of Asking by Jack CanfieldThe Power of Asking; 7 Ways to Boost Your Business
by Jack Canfield The gift called “asking” has been around for a long, long time. One of life’s fundamental truths states, “Ask and you shall receive.” Kids are masters at using this gift, but we adults seem to have lost our ability to ask. We come up with all sorts of excuses and reasons to avoid any possibility of rejection. Yet the world responds to those who ask! If you are not moving closer to what you want, you probably aren’t doing enough asking. Here are seven asking strategies you can implement in your business (and in life) to boost your results and your bottom line: Asking Strategy #1: Ask for Information To win potential new clients, you first need to know what their current challenges are, what they want to accomplish and how they plan to do it. Only then can you proceed to demonstrate the advantages of your unique product or service. Ask questions starting with the words who, why, what, where, when and how to obtain the information you need. Only when you truly understand and appreciate a prospect’s needs can you offer a solution. Once you know what's important to them, stay on this topic and find solutions for them. Asking Strategy #2: Ask for Business Here’s an amazing statistic: after giving a complete presentation about the benefits of their product or service, more than 60 percent of the time salespeople never ask for the order! That’s a bad habit, and one that could ultimately put you out of business. Always ask a closing question to secure the business. Don’t waffle or talk around it—or worse, wait for your prospect to ask you. No doubt you have heard of many good ways to ask the question, “Would you like to give it a try?” The point is, ask. Asking Strategy #3: Ask for Written Endorsements Well-written, results-oriented testimonials from highly respected people are powerful for future sales. They solidify the quality of your product or service and leverage you as a person who has integrity, is trustworthy and gets the job done on time. When is the best time to ask? Right after you have provided excellent service, gone the extra mile to help out, or in any other way made your customer really happy. Simply ask if your customer would be willing to give you a testimonial about the value of your product or service, plus any other helpful comments. Asking Strategy #4: Ask for Top-Quality Referrals Just about everyone in business knows the importance of referrals. It’s the easiest, least expensive way of ensuring your growth and success in the marketplace. Your core clients will gladly give you referrals because you treat them so well. So why not ask all of them for referrals? It’s a habit that will dramatically increase your income. Like any other habit, the more you do it the easier it becomes. Asking Strategy #5: Ask for More Business Look for other products or services you can provide your customers. Devise a system that tells you when your clients will require more of your products. The simplest way is to ask your customers when you should contact them to reorder. It’s often easier to sell your existing clients more than to go looking for new ones. Asking Strategy #6: Ask to Renegotiate Regular business activities include negotiation. Many businesses get stuck because they lack skills in negotiation, yet this is simply another form of asking that can save a lot of time and money. Look at your vendors and suppliers and see if there are areas where you can be saving money. Just ask. All sorts of contracts can be renegotiated in your personal life, too, such as changing your mortgage terms and rate, reviewing your cell phone plan and requesting a policy review with your insurance agent. As long as you negotiate ethically and in the spirit of win-win, you can enjoy a lot of flexibility. Nothing is ever cast in stone. Asking Strategy #7: Ask for Feedback This is a powerful way to fine-tune your business that is often overlooked. How do you really know if your product or service is meeting your customers’ needs? Ask them, “How are we doing? What can we do to improve our service to you? Please share what you like or don’t like about our products.” Set up regular customer surveys that ask good questions and tough questions. HOW TO ASK Some people don’t enjoy the fruits of asking because they don't ask effectively. If you use vague language you will not be clearly understood. Here are five ways to ensure that your asking gets results. Ask Clearly Ask with Confidence Ask Consistently Ask Creatively Ask Sincerely © 2008 Jack Canfield Jack Canfield, America's #1 Success Coach, is the founder and co-creator of the billion-dollar book brand Chicken Soup for the Soul and a leading authority on Peak Performance and Life Success. If you're ready to jump-start your life, make more money, and have more fun and joy in all that you do, get your FREE success tips from Jack Canfield now at: www.FreeSuccessStrategies.com June 01 The Courage to Make a U-TurnOver the past week, I have been waiting eagerly for an update - the result of Linda's Everest summit push. As of my last blog entry, we know that Linda was at Camp 4, 8000m above sea level. From what I understand, she spent 3 nights at Camp 4, which is pretty amazing as one's digestive system doesn't function well at that altitude.
Linda pushed for the summit on evening of 25 May, and was scheduled to reach the summit around Singapore noon time the following day. According to a report on Red Sports (http://redsports.sg:80/2008/05/28/linda-aborts-summit-attempt/), Linda turned back after climbing for 4-5 hours as "she was moving too slowly and knew she would not be able to make it to the summit in time. Climbers typically have a fixed window each day before wind speeds pick up making the summit too dangerous".
Imagine this: If you had spent the last 5 years of your life training, saving up, making numerous sacrifices, and overcoming all odds for your dream, how difficult it would be for you to turn back when you are just so close to it. Yes, Linda was just a few hundred metres from the summit, but at the altitude, the distance is amplified many, many times. I have not had the opportunity to speak with Linda yet, but I know it must have been a very difficult moment for her to decide to turn back when her dream, the summit was just so near; talk about the courage to make a U-Turn. I second Linda's decision, and am so proud of her courage and clearheadedness in making the difficult yet necessary decision to turn back. Kudos to you my friend!
In one of John C Maxwell's audio program "Traveling Through Life", he talked about the importance of appreciating the U-Turns in life. Some U-turns are easier to make, some are rather difficult. For Linda, it must have been a very, very tough and painful one; but also one with lots of significance and valueable life lessons.
I look forward to Linda's return to Singapore next week, meeting up with her, and giving her a heartwarming and congratulatory hug. She has been an excellent example of someone who dares to dream big, put everything on the line, do whatever it takes, overcome all obstacles, breakthrough limiting beliefs, and yet be able to make difficult decisions when situations call for it.
Well done Linda, you are our inspiration! May 25 My May 2008Hi! It's been more than a month since I posted my last entry on this motivational blog. My apologies to those drop by frequently for your regular dosage of life's encouragement and inspiration. The month of May has been very very exciting and enriching (of course not to mention busy) for me. Really glad to finally have the time to sit down and pen this blog entry.
Coaching U ARE THE ONE Contestants
As many of you may know, SPEAK for Life is involved in training and coaching MediaCorp talentquest "U ARE THE ONE" contestants. Thus over the past weeks since the competition started, I have been making frequent trips to MediaCorp to speak with the contestants, and to do one-to-one personal motivational coaching and psychological empowerment for some of them. Among those whom I have had the privilege to coach individually are: M2 Zhang Zhenhuan, M6 Louis Fong, F6 Tang Shiying.
Being able to coach these young aspiring individuals in unleashing their potential, exuding their charisma, and achieving peak performance in the competition has been a great pleasure and very fulfilling. It always warms my heart to see them exceeding their perceived limits and delivering breakthrough performances on stage. Well done Contestants!
Remember to catch the guys semi-final round this coming Monday (26 May 2008), where four of them will be selected to compete in the Finals on 15 June 2008.
Co-Hosting on Radio 100.3FM
Every Sunday morning at 11am-12pm, I co-host with DJ Luo Ke Min on Radio 100.3FM in a motivational talk show "Yuan Qi Brunch". On the show, Ke Min and I engage in an hour of motivational sharing with listeners, where we discuss a variety of life topics including family, relationships, career, studies, personal challenges etc. In addition, we also answer questions from listeners sent to us via sms or email.
We have been doing "Yuan Qi Brunch" for about two months now and have received many smses from listeners with very positive feedback on the programme format and content. To our listeners, thank you so much for your encouragement and support. Do continue to tune in to "Yuan Qi Brunch" every Sunday at 11am - 12pm and speak to us via sms to Radio1003 @ 9717 1003 or email jensen@speak-for-life.com or kemin@radio1003.com
Meet you on-air every Sunday 11am - 12pm on Radio 100.3FM!
Update on Linda Tan's Everest Expedition
As of Sunday, 25 May 2008, Linda has reach Everest Camp 4, the last camp before her summit push. If you have been following news on Linda's progress, she was originally scheduled to push for the summit on 15 or 16 May, but her health condition wasn't ideal then. Thus she made a conscious and responsible decision to descent to a comfortable altitude to rest and recuperate before ascending again.
Now at Camp 4, Linda is doing well and her body is generating enough heat to keep her warm. I understand that she will be making her summit push on 26 May 2008, attempting to reach the summit at around Singapore noon time. I wish her success. For more updates on Linda's Everest expedition, click here.
Linda, our blessings are with you. You are our inspiration!
April 21 Answering Listeners' QuestionsOn yesterday's morning radio show "Yuan Qi Brunch" that I co-host with DJ Luo Kemin every Sunday on Radio 100.3FM, we attempted to answer and discuss the questions our listeners have sms-ed us on the previous Sunday. Here are a few interesting ones that I have picked out:
1. Where to learn Neuro-Linguistic Programming (NLP)?
There are several organizations running NLP workshops in Singapore. Generally, there are two broad kinds of NLP courses:
One, intensive workshops leading to formal NLP Certification, e.g. NLP Practitioner Certification, NLP Coach Certification etc.
Two, soft skills workshops incorporating NLP techniques for various purposes, e.g. NLP for Sales, NLP for Managers, NLP for Success etc.
Different courses cater to individuals with different needs. You could google "NLP" to understand more about the different offerings and NLP course providers in the market. Alternatively, you could email me at jensen@SPEAK-for-Life.com and I could reply with some recommendations.
2. How to plan for our future?
Planning for our future takes a different meaning at various parts of our life. When we are a child, it could mean planning our academic route ahead. For a young adult, it could mean career and family planning. For a middle-aged man, it would probably mean life after retirement. So how do we plan for our future? Something that has worked for me and which I am going to recommend, is to start with The Next 5 Years.
Ask yourself the following questions:
* "Where would I be in 5 years?"
Have you thought about it? Many people have, but are not able to give specific answers. Any answers like "I think.....", "Most probably......", "I guess........" are as good as not having any answers. Being SPECIFIC is the key. If you have not thought about it, then ask yourself - "Where would I really like to be in 5 years?"
* "What are my values, strengths, talent, interests, and passion in life?"
I know there are too many items listed on this plate, and that's life, isn't it? In planning our future path, we have to take into considerations all these aspects. There is no right or wrong, no good or bad, but only WHAT YOU TRULY WANT.
For those who really like to know "How to plan for our future", you may like to download and read the article "The ABCs of Achieving Your Life Goals" from http://www.speak-for-life.com/resources.htm
3. How to be a good presenter?
Being a good presenter is a combination of having the right public speaking skills to engage your audience and present your messages effectively, and using psychological empowerment techniques to present confidently and convincingly.
For those who are interested to know more, you may like to download and read the article "Delivering an Engaging Presentation" from http://www.speak-for-life.com/resources.htm
You are also welcome to email me at Jensen@SPEAK-for-Life.com to discuss further on areas of your personal and professional development.
To life's success, cheers! April 11 Catch me on Radio 100.3FM!Starting this Sunday (13 April 2008), I have the privilege of co-hosting another personal empowerment show "Yuan Qi Brunch" on Radio 100.3FM (www.radio1003.com), one of Singapore's most popular Mandarin radio station.
Every Sunday, from 11am to 12pm, I will join Radio1003 DJ Kemin (blog.sina.com.cn/luokemin) in discussing about life's success, happiness, and fulfillment. In the programme, we'll be sharing many real-life stories and everyday examples in a fun and conversational manner to bring about a beautiful start to your Sundays!
See you on Radio 100.3FM every Sunday @11am!
*** Pictures will be uploaded soon ***
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